FAQ

What is the Mister T-Shirt merchandise Refund/Exchange policy?

Mister T-Shirt will return/exchange any product purchased within 60 days from the date of purchase that has not been washed or worn! Used merchandise will not be accepted for return/exchange.

How do I proceed with a refund?

Ship the item back to Mister T-Shirt Attention: Merchandise Department 2280 Shasta Way #108, Simi Valley, CA 93065. Please enclose a letter (or packing list) inside the package stating why you are returning the item. All online purchases, your refund will be credited to the card used to make the purchase within 3-5 business days from when we receive the return. All items returned from event purchases for a refund will be handled case by case. Please call 805-584-0738 for further instructions.

How do I proceed with an exchange?

Ship the item back to:
Mister T-Shirt
2280 Shasta Way #108
Simi Valley, CA 93065

Please enclose a letter inside the package stating what you are exchanging the item for as well as your name, return address and phone number. Please note that all sizes/colors might not be available on sale items or past event items. To check availability, please call 805-584-0738. Include inside the package $7.00 for return shipping. We accept Visa/MasterCard/Discover/AMEX or money orders.

How can I purchase event specific items?

Two weeks prior to any Mister T-Shirt event we will sell white event t-shirts through our online store. Types of shirts could vary event to event. Event products will be placed back online for an additional 30 days after the event occurs depending on stock and availability. At events we offer colored t-shirts, ladies shirts, kids t-shirts, henleys, golf shirts etc. Product assortment varies from event to event. Not all items are available at every event. We accept Visa/MasterCard/Discover/AMEX or money orders.

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